If you open My Computer or Windows Explorer there is a menu item called Folder Options under the Tools menu. You may find that you do not have this option or did have it and it disappeared. There is a method you can try to get it back
Go to Start, Run then type in regedit and click Ok.
Browse to the following key:
HKEY_CURRENT_USER\ Software\ Microsoft \Windows \CurrentVersion \ Policies\ Explorer
Find the NoFolderOptions key and change the vaule to 0 assuming you have this registry key.
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